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For Clinicians

Who do I contact if I have questions?
Who do I contact if my client experiences technical difficulties with the AWARE of MoodRing apps?
What should I do if my client is experiencing a crisis?

Troubleshooting the MoodRing App

How do I download MoodRing?
How do I make sure I receive notifications?
What if I forget my password?
What happens if I delete the MoodRing App?
What happens if I get a new device?

Mood Check-In

What do the mood labels mean?
How do I complete a Mood Check In?

Disagreeing

How do I disagree with a weekly MoodScore?

Mood Builder

How do I add a Mood Builder?

AWARE App

What is AWARE?
How do I download AWARE?
Which sensors should I activate?
How do I make sure AWARE is running?
I downloaded AWARE, why am I not connected to the study?
I was told I need to manually upload my sensor data in AWARE. How do I do that?
How do I edit permissions once I have AWARE running?
What happens if my Android device has a "Restricted Access" warning for AWARE?
What happens if I delete the AWARE app or get a new device?
What do I do with the AWARE app when the study is done?
What if I lose my Unique ID?

Glossary

What is the difference between Mood Score, Mood Check-In, and Mood Builder?
MoodRing Glossary

Interpreting Data

How do I interpret data for each feature?
Why does the background color on my graphs change?
How do I interpret a weekly MoodScore?

MoodRing App Questions

When does MoodRing start using my data to calculate a MoodScore?
Why can’t I see all of my data in real time?
Why is my home location changing?

Guardian App

How do I interpret the weekly Mood Score?

Privacy and App Assistance

Privacy Policy
App Disclaimers
Who do I contact if I can’t get the app to work properly?